Delivery Information
UK Delivery Charges
Royal Mail Tracked 48 - £2.95 (For orders under 3KG) - 3-5 working days
DPD Express - £4.95 - 1-2 working days
DPD Next Working Day - £6.95
Order before 1pm Mon - Thurs for next day delivery. If you order after 1pm on a Thursday you will receive your order the following Monday. Friday/Saturday/Sunday next day orders will be delivered on Tuesday.(excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes)
Special order items are NOT available for next day or weekend delivery.
FREE delivery on orders over £75. (excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes)
If you would like your order to be left in a safe place, please add a note to your order at checkout and state where you’d like the parcel to be left. The responsibility of the parcel then transfers to you.
If your chosen item is out of stock, we will contact you to ask if you are happy to wait for the item to come back into stock.
Northern Ireland and Scottish Highlands
Orders under 3KG will be dispatched with Royal Mail, orders over 3KG will be dispatched with either DPD or Parcelforce.
DPD Express - £12.99 - 2-3 working days
Paint & Liquids
Products that contain paint, varnish or other liquids are UK MAINLAND only. This excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes. If you want to confirm that we can deliver to your address, please contact us before ordering. All Paint orders are delivered by either Parcelforce or UPS.
Paints marked as special order cannot be returned. This paint is mixed especially for you.
Samples
Samples are charged at £1 each and posted free of charge via Royal Mail 1st Class for UK orders.
Please allow 3-5 working days for your samples to arrive.
International sample delivery is £3.95 plus £1 per sample and up to a maximum of 5 samples per order.
International delivery
Click here for international delivery charges and information.
Can I collect from the shop?
Of course, we'd love to see you. Contact us with your requirements and we will get it ready for you to collect.
Damaged goods or Shortages
All orders must be inspected on delivery. We must be notified of any damages, shortages or incorrect items sent within 7 working days.
