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  • Delivery Information

    UK Delivery Charges

    Express Delivery - £5 - Estimated within 2 working days  FREE delivery on orders over £50*. 

    (*excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes)

    Next Working Day - £7

    Next Day Before 12 - £10

    Saturday Delivery - £14

    Order before 2pm Mon - Thurs for next day delivery. If you order after 2pm on a Thursday you will receive your order the following Monday. Friday/Saturday/Sunday next day orders will be delivered on Tuesday.(excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes)

    Special order items are NOT available for next day or weekend delivery.

    Scottish Highlands

    DPD Express - £10 - 2-3 working days (free on orders over £100)

    AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

    Scottish Islands

    DPD Express - £12
    HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

    Northern Ireland

    DPD Express - £10.00 - 2-3 working days (free on orders over £100)

    DPD Next Working Day - £18.00

    Ireland

    DPD Standard - £10 - 2-5 working days (free on orders over £100)

    Safe Place Requests

    If you would like your parcel to be left in a safe place, please add a note to your order at checkout and state where you’d like the parcel to be left. The responsibility of the parcel then transfers to you.

    If your chosen item is out of stock, we will contact you to ask if you are happy to wait for the item to come back into stock.


    Paint & Liquids

    Products that contain paint, varnish or other liquids are UK MAINLAND only.  This excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes. If you want to confirm that we can deliver to your address, please contact us before ordering. All Paint orders are delivered by either Parcelforce or UPS.

    Paints marked as special order cannot be returned. This paint is mixed especially for you.

    Samples

    Samples are charged at £1 each and posted free of charge via Royal Mail 1st Class for UK orders.

    Please allow 3-5 working days for your samples to arrive.

    International sample delivery is £3.95 plus £1 per sample and up to a maximum of 5 samples per order.


    International delivery

    Click here for international delivery charges and information.

    Can I collect from the shop?

    Of course, we'd love to see you. Contact us with your requirements and we will get it ready for you to collect.


    Damaged goods or Shortages

    All orders must be inspected on delivery. We must be notified of any damages, shortages or incorrect items sent within 7 working days.