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    UK Delivery Charges

    Standard delivery - £4 - Estimated within 3 working days

    Express Delivery - £5 - Estimated within 2 working days  

    FREE standard delivery on orders over £100.

    Next Working Day - £6

    Saturday Delivery - £14

    Order before 2pm Mon - Thurs for next day delivery. If you order after 2pm on a Thursday you will receive your order the following Monday. Friday/Saturday/Sunday next day orders will be delivered on Tuesday.(excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes)

    Special order items are NOT available for next day or weekend delivery. 

    Who delivers your order?

    We use both DPD and Parcelforce to deliver our parcels. Special order items may be sent directly from the manufacturer.

    Availability

    If your chosen item is out of stock, we will contact you to ask if you are happy to wait for the item to come back into stock.
    Special Order Items - Please allow up to 10 days for your order to arrive.

    Safe Place Requests

    If you would like your parcel to be left in a safe place, please add a note to your order at checkout and state where you’d like the parcel to be left. The responsibility of the parcel then transfers to you.

    Paint & Liquids

    Products that contain paint, varnish or other liquids are UK MAINLAND only.  This excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes. If you want to confirm that we can deliver to your address, please contact us before ordering. All Paint orders are delivered by either Parcelforce or UPS.

    Paints marked as special order cannot be returned. This paint is mixed especially for you.

    Samples

    Samples are charged at £1 each and posted via Royal Mail 1st Class for UK orders.

    Please allow up to 5 working days for your samples to arrive. Items marked as Special Order may take up to 15 days depending on the manufacturer.

    International sample delivery is £4 plus £1 per sample and up to a maximum of 5 samples per order.

    Can I collect from the shop?

    Of course, we'd love to see you. Contact us with your requirements and we will get it ready for you to collect.


    Damaged goods or Shortages

    All orders must be inspected on delivery. We must be notified of any damages, shortages or incorrect items sent within 7 working days. 

    Scottish Highlands

    Parcelforce - £14 - 2-3 working days

    AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

    Scottish Islands

    Parcelforce - £16
    HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

    Northern Ireland

    Standard delivery - £11.00 - 2-3 working days (free on orders over £150)

    Next Working Day - £19.00

    International Delivery

    Country
    up to 20kg
    Delivery Estimate
    Ireland£122-3 Business days
    Jersey and Guernsey
    £12
    2-3 Business days
    France, Monaco, Belgium, Luxembourg, Germany and Netherlands
    £12
    2-3 Business days
    Denmark
    £12
    4-5 Business days
    Corsica
    £33
    5-6 Business days
    Italy
    £15
    4-5 Business days
    Spain
    £20
    4-5 Business days
    Portugal
    £23
    4-5 Business days
    Greece and Sicily
    £34
    5-7 Business days
    Latvia, Estonia, Lithuania and Sweden
    £26
    6-7 Business days
    Bulgaria, Croatia and Turkey£285-6 Business days
    Canary Islands, Gibraltar, Malta£506-7 Business days
    Austria, Poland, Finland, Hungary, Slovakia, Slovenia and Czech Republic£225-7 Business days
    Norway and Switzerland£223-6 Business days

    Other countries

    Countryup to 6kgup to 12kgDelivery Estimate
    Albania£48£605-6 business days
    Andora-£515-6 Business days
    Argentina£62£955-7 Business days
    Armenia£66£826-7 Business days
    Australia£71£1005-10 Business days
    Bahrain£62£954-5 Business days
    Barbados£62£954-5 Business days
    Belarus£48£607-9 Business days
    Brazil£62£956-10 Business days
    Canada£45£584-5 Business days
    Chile£62£955-8 Business days
    China£87£1255-10 Business days
    Egypt£62£955-6 Business days
    Faroe Islands£66£834-5 Business Days
    Greenland£66£834-5 Business days
    Hong Kong£87£1254-5 Business days
    Iceland£48£605-6 Business days
    India£62£958-10 Business days
    Indonesia£54£786-10 Business days
    Japan£54£785-10 Business days
    Jordan£62£957-10 Business days
    Kenya£62£957-10 Business days
    Kuwait£62£954-5 Business days
    Laos£54£786-8 Business days
    Liechtenstein£48£604-5 Business days
    Macedonia£48£607-9 Business days
    Malaysia£54£786-8 Business days
    Mexico£62£958-10 Business days
    New Zealand£711006-10 Business days
    Nigeria£62£957-10 Business days
    Oman£62£956-10 Business Days
    Pakistan£62£958-10 Business days
    Philippines£54£788-15 Business days
    Qatar£62£958-15 Business days
    Russia£58£7510-20 Business days
    San Marino£84£1005-6 Business days
    Sardinia-£406-8 Business days
    Saudi Arabia£62£958-10 Business days
    Serbia£48£608-15 Business days
    Singapore£54£784-6 Business days
    South Africa£62£958-15 Business days
    South Korea£54£788-15 Business days
    Sri Lanka£62£958-10 Business days
    Taiwan£54£786-10 Business days
    Thailand£54£786-10 Business days
    Ukraine£48£608-15 Business days
    United Arab Emirates£62£958-12 Business days
    United States of America£45£584-5 Business days
    Vietnam£54£7810-15 Business days

    Please contact us for a price if your country is not listed.


    All orders must be signed for at the address to which it is shipped.

    Import Fees

    Recipients of deliveries made outside the UK may be subject to local import fees, duties and taxes. All applicable charges for custom clearance will be payable by the parcel recipient.

    We regret that we are unable to accept orders for delivery to an address containing a PO Box Number or from persons whose own address contains a PO Box Number.

    Products that contain liquids or paint are not available for international orders.

    Samples

    International sample postage is £4 plus £1 per sample and up to a maximum of 5 samples per order.

    Click here for more details about our sample service

    International Returns Policy

    You may return any unwanted or extra rolls back to us within 30 days of delivery, items must be unopened and in a resalable condition.

    Please note that it is your responsibility to pay for the return postage costs. The goods will be deemed returned when received and checked by us and we will refund payment of goods as soon as possible, within at least 7 working days. We cannot assume responsibility for returned items that are lost in the post.  

    If we find that the product has not been returned to us in a fully resalable condition, we reserve the right to refuse a refund on the item and it will only be returned at your cost.