Delivery Information
We use Royal Mail and DPD to deliver orders in the UK. UK orders over £100 will be sent FREE of charge.
Standard Tracked £3.95 - 3-5 working days delivery. Orders are processed as normal and dispatched by Royal Mail 48 Tracked or DPD for larger orders.
Priority Tracked £5.95 - Fast and reliable within 1-2 working days delivery. Orders are given priority and dispatched by Royal Mail 24 Tracked or DPD for larger orders.
DPD Next Working Day £7.95 - Order before 1pm Mon - Thurs for next day delivery.
(excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes)
Important Next Day Delivery Information
Orders must be before 1pm Monday - Thursday for delivery the following day. If you order after 1pm on a Thursday you will receive your order the following Monday. Friday/Saturday/Sunday next day orders will be delivered on Tuesday.
Saturday or Sunday delivery can be arranged by contacting us.
Special order items are not available for next day delivery.
If you would like your order to be left in a safe place, please add a note to your order at checkout and state where you’d like the parcel to be left. The responsibility of the parcel then transfers to you.
Paint & Liquids
Products that contain paint, varnish or other liquids are UK only. This excludes the Scottish Highlands and Islands and Northern Ireland and some UK postcodes. If you want to confirm that we can deliver to your address, please contact us before ordering.
Samples
Samples are charged at £1 each and posted free of charge via Royal Mail 2nd Class. UK only
Please allow 3-5 working days for your samples to arrive.
International delivery
Ireland £8.50 2-3 working days
Channel Islands £8.50 2-3 working days
Belgium, France, Germany, Luxembourg and the Netherlands £8.50 2-3 working days
Austria, Czech Republic, Estonia, Finland, Hungary, Poland, Slovenia and Sweden £22.50 3-5 working days
Italy £12.50 2-3 working days
Spain £24.00 2-3 working days
Other countries
USA and Canada will automatically be calculated at checkout depending on the weight of your order.
If your country is not available, please contact us with the products you'd like to order and your delivery address for a price.
We regret that we are unable to accept orders for delivery to an address containing a PO Box Number or from persons whose own address contains a PO Box Number.
Products that contain liquids or paint are not available for international orders.
Can I collect from the shop?
Of course, we'd love to see you. Contact us with your requirements and we will get it ready for you to collect.
Stock availablity
We try our best to keep the website as up to date as possible, although from time to time, items will go out of stock. We have a retail shop and products can be sold out before we've had a chance to update the website.
If your chosen item is out of stock, we will contact you to ask if you are happy to wait for the item to come back into stock or if you'd prefer to cancel your order.
