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    Privacy and Cookie Policy

    We are committed to protecting your privacy whether you are shopping with us or just browsing our website. We collect information about you to process your orders and to provide you with the best service possible. 

    Information That We Collect

    In running and maintaining our website we collect and process the following data about you:

    • Name
    • Address
    • Phone Number
    • Email Address
    • IP Address


    When you place an order with us we need to know your name, address, email and telephone number.  We will use your phone number and email address to notify you of your delivery information and to contact you if we have a problem with your order.

    Email marketing: With your permission, we may send you emails about our website, new products and other updates.

    CONSENT

    When you provide us with personal information to create an account, place an order, arrange for a delivery or return a purchase you consent to the collection and use of this information by Allen Braithwaite

    You can check any information that we hold about you by visiting your account page or by emailing us. If you find any inaccuracies we will either delete or correct it. 

    PAYMENTS

    We use third party payment processors to process payments made to us. In connection with the processing of such payments, we do not retain any personally identifiable information or any financial information such as credit card numbers. 

    Credit/Debit cards are processed by Stripe

    stripe.com/gb/privacy

    PayPal

    paypal.com/en/webapps/mpp/ua/privacy-full

    THIRD-PARTY SERVICES

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    dpd.co.uk/privacy_policy.jsp

    royalmail.com/privacy-notice

    parcelforce.com/privacy

    Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Third Party Links

    We may occasionally link to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

    DATA SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our website pages are all run securely in https, meaning your details are secure at all times during your visit to our website. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

    COOKIES

    We use cookies to help improve your shopping experience on our website. We use cookies to remember products in your shopping basket, your wish list and where appropriate to gather information about your visit in order to assist us in improving our website. These cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

    You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

    Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

    xid - unique token, sessional.

    recent_login - stores your username to auto-complete the sign-in form next time you visit the website.

    viewedResources - holds a list of cached CSS files, this is used to make the website pages load faster. Persistent for 1 hour.

    rv - holds a list of products you recently viewed on the website. Does not expire.

    xc_np_product_#### - holds product identifiers, used to navigate within website. Persistent for 30 minutes


    CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

    Contacting Us

    Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy